Current Status: Apple iOS compatibility
Compatibility testing between the Gyronimo Flight Pad app and iOS/iPadOS14.6 is complete and we didn’t find any issues. Feel free to update at your convenience. Should you experience any problems, please contact us.
How do I use Gyronimo Flight Pad for my own aircraft?
You’ll first need to enter the basic data for your fixed wing or helicopter before you can fully take advantage of the weight and balance features. Our apps do have default values for the basic empty weight. Of course in real life every aircraft has a different BEW.
The aircraft that I fly is not available in the aircraft library. Can you add it?
In the long term we are planning to add as many fixed wing and helicopter types into our standard app program as possible. Apps will be built in order of priority, which is based on the popularity of our aircraft wish list.
We do offer semi- and fully customized app developments. That means we modify the Flight pad app app for your specific model, various configurations and missions, e.g. EMS, police, business, utility etc.
The cost vary greatly with the amount of performance computations and required features, so please just contact us to get a quote.
You can find more information about our customized app developments on our Customized page.
Why don't your apps run on older iPads?
iPad 1 (original iPad/1st generation): All Gyronimo apps require iOS 8 or later which can’t be installed on the first generation iPad.
iPad 2 & iPad Mini (first generation): Due to multiple simultanious computations which require a lot of memory, some of our apps may crash on older iPads or take a very long time to respond. We therefore recommend iPads as of 2015 or newer to avoid disappointment.
We apologize for any inconvenience.
The app crashes when I try to send the load manifest after I have signed it
Most likely this is an Apple Mail issue.
On your iPad, please check Settings > Mail > Accounts and make sure that the data in your email accounts are correct incl password, incoming and outgoing mail server etc.
Double check if the account is active and has been verified.
Can I change the weight and fuel units from metric to imperial and vice versa?
Yes, you can change the units on the fly, Just go to the SETUP page (the gear symbol) and toggle between kg and lbs / liter and gallons. Fuel units can optionally be entered as volume or mass.
I have some non-fixed gear such as heli baskets, bear paws, snow ski, etc. How can I consider these items in the app?
You can create "Custom Stations" in the Flight Pad such as extra seats, heli baskets, external load hook etc. To do so, open "Configurations" and then on "Edit Configurations". Then tap on the blue "Edit Custom Stations" button. Enter a station name, weight and arm. By tapping on the seat symbol, you can choose from a variety of symbols. Save your entry with "Add this station".
How can I rotate the inner wheel (heading/course) on the classic E6B app?
Use two fingers to rotate the wheel. Spread your index finger and your thumb as if you would pinch the size of the screen and rotate it.
Is the Helicopter Training Software no longer available?
Gyronimo no longer offers the Helicopter Maneuver Guide, the Preflight Guide and the Aerodynamics Guide online training software. The Helicopter Aerodynamics iPad app however, is still available via the Apple App Store. Please go to the "Other Products" site to learn more.
Is there a user manual or video tutorial for the new Flight Pad app?
Yes, we provide a Flight Pad Quick Guide. Please scroll down to our product brochures.
Why are the Gyronimo Performance Pads no longer available?
We follow the new Apple guidelines, which prohibit the distribution of multiple apps with similar content via the Apple App Store. Since Apple won't approve updates to our Performance Pad apps in the future, we will no longer be able to respond to bug reports or changes in the flight manuals. We, therefore, decided to discontinue the Performance Pad product line to avoid negative experiences for our customers and app users.
Do your apps run on Android and Windows?
We have plans for operating systems other than iOS but for now we prefer to concentrate on IOS and make the best possible software for that platform, rather than spread our resources and create products on multiple formats.
I have bought a new iPad (or reinstalled my device). How can I restore my Flight Pad subscriptions?
I am experiencing some issues with Flight Pad after I have updated to the latest iOS/iPad OS version
In general, when Apple introduces a major iOS operating system update (e.g. iOS 13 to iOS/iPad OS 14), we always recommend waiting until Apple has released its first fix (e.g. iOS 14.1).
Robinson R44 Raven II: Can I use this app for the CLIPPER II?
Robinson R22, R44 Raven II and Raven: How do I change the call sign, BEW and moments?
1. Go to the “Helicopter” page. The first helicopter in the list is marked as ACTIVE. Tap into the white field in the same row and enter your call sign. Confirm your entry with “Return”.
Performance Pad app: If you see 'app needs to be updated' after updating to iOS 14.6
The Flight Pad app doesn't run properly on my iPad 11 Pro and iPad Air 4th generation or newer
Please update to Flight Pad version 7.0.7 or higher in order to avoid issues with the screen size and availability of features.